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Play it Safe
Psychosocial
11 minutes
Communication Skills: Effectively Conveying a Message
Description
This training covers the essential procedures and rules of thumb for effective professional communication. You will practice writing clear emails and holding assertive conversations in a workplace safety context. By the end, you will be able to apply best practices for conveying your message with confidence and clarity.
After this course you can
- Identify the key rules of thumb for professional email communication
- Apply correct structure and tone in written workplace messages
- Recognise the principles of assertive communication in conversations
- Use appropriate language and habits to convey a message clearly
- Distinguish between effective and ineffective communication practices
- Apply assertive communication techniques in real workplace scenarios
Who is it for?
This training is intended for all employees who want to improve their professional communication skills in written and verbal interactions.
