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Play it Safe
Psychosocial
12 minutes
Dealing with aggression: Physical aggression
Description
This course guides you through the aggression cycle in the context of physical aggression in the workplace. You will learn preventive measures to take before an incident, techniques to de-escalate a situation during aggression, and how to correctly report an incident afterward. The training equips you with practical tools to handle physical aggression safely and professionally.
After this course you can
- Recognize the stages of the aggression cycle related to physical aggression
- Apply preventive measures to reduce the risk of physical aggression
- Use de-escalation techniques during a physical aggression incident
- Report a physical aggression incident correctly after it occurs
- Identify the appropriate contacts, such as the confidential advisor or prevention advisor, for follow-up support
Who is it for?
This training is intended for all employees who may encounter physical aggression in their work environment.
